FAQ
Frequently Asked Questions
Answers to the questions we hear most about TTC Security, our commercial security systems, quotes, and how we deliver projects nationwide. Don’t see your question? Contact us.
General
What does TTC Security do?
TTC Security is a national commercial security integrator. We design, install, program, and service low-voltage security systems for businesses, including intrusion alarms, fire alarm, access control, video surveillance, structured cabling, gunshot detection, mobile surveillance trailers, and EAS. See all systems.
Do you work nationwide?
Yes. We support projects in all 50 states. TTC manages estimating and project management centrally, and work is performed by our Dynamic sister companies and a vetted national network of licensed technicians. Learn how it works.
Do you only handle large rollouts?
No. We support single sites, regional programs, and large national rollouts. Every project gets the same process and one point of contact, whether it is one location or hundreds.
What does “Powered by Dynamic” mean?
TTC Security is part of the Dynamic family of companies. TTC manages your project nationally, while local sister companies handle much of the intrusion, access control, and video field work in their markets. Read more.
What industries do you serve?
Retail and franchise, corporate and financial offices, logistics and distribution, data centers, industrial and manufacturing, healthcare, government buildings, and new construction. Explore industries.
Quotes & Pricing
How do I get a quote?
Send us your scope, drawings, or site list through our Request a Quote page, or email sales@ttcsecurity.com. Our estimating team will follow up with questions or schedule a site survey if needed.
How is pricing structured?
Our proposals are itemized, with labor, materials, and equipment broken out. Where useful, we include alternates and per-device unit pricing so you can compare options and add or remove scope easily. There are no monthly fees or hidden charges.
What should I include in a quote request?
The more we know up front, the faster and more accurate your quote will be: site addresses, the systems needed, device counts or drawings, existing equipment, preferred manufacturers, and your target schedule. Send what you have and we will take it from there.
Do you provide site surveys?
Yes. When drawings are incomplete or existing conditions need to be verified, we perform on-site surveys with photo documentation before finalizing pricing. Learn more.
Projects & Installation
Are your technicians licensed?
Yes. Technicians are licensed and vetted before they are dispatched, and our team holds NICET Level I, II, and III certifications. Technicians are matched to the system and scope of each project.
Do you handle permits and inspections?
Yes. We prepare drawings and submittal packages, coordinate with the authority having jurisdiction, and schedule and attend inspections and acceptance testing. Learn more.
How do you keep multi-site projects on track?
Each project has a dedicated project manager. We hold kickoff calls before work starts, provide weekly status reporting, and deliver complete closeout documentation for every site. Learn more.
Can you work after hours?
Yes. For stores and facilities that cannot shut down, we schedule overnight and after-hours installations and coordinate check-in with site management.
Which brands do you work with?
We install, program, and service equipment from leading manufacturers, including Avigilon, Genetec, Axis, Bosch, DMP, Honeywell, Notifier, Simplex, Brivo, and more. Each system page lists the platforms we work with.
Do you work with integrators and general contractors?
Yes. We partner with national security integrators and general contractors, working to their specifications, schedules, and safety programs.
Service & Support
Do you service systems after installation?
Yes. We provide service calls, troubleshooting, device additions and moves, equipment replacement, and quality audits. Learn more.
Can you take over work from another vendor?
Yes. We can review open work orders, audit existing installations, and line up qualified technicians to complete or correct the work.
How do I join your vendor network?
Licensed security and low-voltage technicians can apply through our Vendor Network page.
Still Have Questions?
Talk to Our Team
Call 463-336-9944 or email sales@ttcsecurity.com, and we’ll get you an answer quickly.
