Privacy Policy for Total Telecom LLC D.B.A. TTC Security

Effective Date: January 1, 2025.

Total Telecom LLC D.B.A. TTC Security (“TTC Security”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including SMS communications.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, company details, and other contact information.
  • Usage Data: Information about how you interact with our website and services.
  • SMS Data: When you opt-in to receive SMS messages, we collect your phone number and messaging interaction data.

2. How We Use Your Information

We use your information to:

  • Provide and manage services and work orders
  • Send scheduling updates, service notifications, and operational communications
  • Respond to inquiries and provide support
  • Send marketing or promotional communications related to TTC Security services and opportunities
  • Improve our services and user experience

3. SMS Messaging & Mobile Data

By providing your mobile number and opting in, you consent to receive SMS/text messages from TTC Security.

  • Types of Messages: Messages may include work order notifications, job assignments, scheduling updates, service alerts, account notifications, and marketing or promotional messages.
  • Message Frequency: Message frequency may vary depending on your interaction with our services.
  • Fees: Message and data rates may apply. Contact your wireless carrier for details.
  • Opt-Out: You can opt out at any time by replying “STOP” to any message. After opting out, you will receive a confirmation message and no further messages will be sent unless you opt back in.
  • Help: For assistance, reply “HELP” or contact us at projects@ttcsecurity.com or 463-336-9944.
  • Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

4. Sharing Your Information

We do not sell, rent, or share your mobile phone number or SMS consent data with third parties or affiliates for marketing purposes.

We may share your information only in the following circumstances:

  • With service providers who assist in operating our business (under confidentiality obligations)
  • When required by law, regulation, or legal process
  • To protect the rights, safety, or property of TTC Security or others

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no transmission over the Internet or mobile networks can be guaranteed 100% secure.

6. Data Retention

We retain personal information only as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights and Choices

You may:

  • Opt out of SMS communications at any time
  • Request access to your personal data
  • Request corrections or updates to your information

To make a request, contact us using the information below.

8. Cookies & Tracking

Our website may use cookies or analytics tools to enhance user experience and measure website performance. You may adjust your browser settings to control cookie usage.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Total Telecom LLC D.B.A. TTC Security
Email: projects@ttcsecurity.com
Phone: 463-336-9944
Website: https://ttcsecurity.com